Support

Knowledge base

Find answers to common questions about your service.

ACCOUNTS

How to check your FANTEL call history

How to Pay an Invoice in Members Portal

How to make a payment through My.Fantel

TECHNICAL SUPPORT

How to configure D-Link DSL-X1852E Router for your NBN Service

Configure D-Link DSL-X1852E Router for FTTP or FTTC or HFC NBN Service

Configure D-Link DSL-X1852E Router for FTTN or FTTB NBN Service

DOMAIN NAMES

How to check to see if your domain name is contested

How to apply for Priority Status for a .au direct domain name

How to Approve a Transfer from Enom to our preferred Registrar

REMOTE SOFTWARE

RustDesk Windows 64-bit

Rustdesk Mac x86

Rustdesk Mac ARM64

Anydesk

Microsip 3.21.4

network setup guides

Available on Request

nEED SOMETHING ELSE?

Email or call us on

support@fantel.com.au or 02 8332 3030